PagoPA

FAQ

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  • Call for applications for accommodation grants 2025/2026 – Frequently asked questions

    1. What are the dates for submitting the application?

    Applications may be submitted from 12:00 noon on 15 September 2025 until 12:00 noon on 31 October 2025, exclusively online via the student’s reserved area on the website www.laziodisco.it.


    1. How do I access the reserved area to fill in the application form?

    For students residing in Italy, access is only possible via SPID or CIE (Electronic Identity Card). Underage students residing in Italy can only access via CIE.

    Students who are not resident in Italy can access the system using their DiSCo credentials, if they already have them.
    If they do not yet have DiSCo credentials, they must undergo visual identification at an affiliated CAF (tax assistance centre).


    1. Who can apply for the housing allowance?

    University students residing and/or domiciled in Lazio:

    • enrolled at one of the universities with registered offices in Lazio by 31/12/2025 for the academic year 2025/2026 in bachelor’s degree programmes, master’s degree programmes, single-cycle master’s degree programmes (with some exceptions), doctoral programmes without scholarships, specialisation schools without scholarships, AFAM programmes;
    • undergraduates in the academic year 2024/2025 who have already been awarded accommodation;
    • with university ISEE or ISEEUP ≤ €30,000 for the year 2023;
    • con contratto di locazione registrato all’Agenzia delle Entrate intestato allo studente o con subentro valido.

    1. Sono ammessi studenti iscritti a università telematiche?

    No. Students enrolled in online universities (as per the MUR list) are not eligible. For other universities offering online courses, attendance in person is required for at least 51% of activities.


    1. Can students who are behind in their studies participate?

    Students who are behind in their studies from the third year onwards are excluded.


    1. I am eligible but have not been awarded DiSCo accommodation. Can I apply for the accommodation grant?

    Yes. The contribution is also intended for:

    • winners who have not taken possession of their accommodation;
    • suitable non-winners.

    1. What is the amount of the housing allowance?

    It depends on the municipality where the property is located:

    AreaMonthly amountMaximum duration from October 2025 to July 2026Maximum total
    Rome Capital€ 35010 months€ 3.500
    Small municipalities (<5,000 inhabitants)€ 25010 months€ 2.500
    Other municipalities in Lazio€ 20010 months€ 2.000

    For undergraduates, the amount is paid for a maximum of 6 months.

    For lease agreements with start and/or end dates that do not coincide with the first and last day of the reference month, respectively, the contribution amount will be recalculated.

    The refund obtained may not exceed the amounts paid by the student, as evidenced by the data contained in the contract registration and certified by valid tax receipts relating to the payment of the fee.


    1. What are small municipalities?

    The small municipalities are identified in the list attached to the call for applications.


    1. Can I combine this grant with other grants or subsidies?

    The grant is compatible with other benefits/allowances already being received, with the exception of those already granted by public or private institutions for the same purpose (for example, this grant is not compatible with INPS grants) and those provided by DiSCo for the academic year 2025/2026 specifically related to housing.


    1. What is the purpose of Phase I?

    In the first phase, you can fill in and submit your application form and attachments (all in a single PDF file) from 12:00 noon on 15/09/2025 to 12:00 noon on 31/10/2025.


    1. What is the purpose of phase II?

    Only students who successfully complete the first phase are admitted to the second phase.

    From 12:00 on 16/01/2026 to 12:00 on 31/01/2026, access is permitted to make any necessary changes, additions or corrections to the information provided in the first phase, using the ‘Enter change/addition to application data’ function.

    The second phase serves as a general preliminary investigation.

    Activating the ‘Enter change/addition’ and ‘Unlock’ functions cancels the request even in cases where no changes are made.

    Therefore, after activating the above functions, whether or not changes have been made, students must resubmit their application and attachments no later than the deadline of 31/01/2026 at 12:00 noon.


    1. Can I edit my application after submitting it?

    Yes, you can use the ‘Unlock – enter variation/integration’ function.

    Please note that activating the ‘Insert change/addition’ and ‘unlock’ functions cancels the application even if no changes are made. After activating these functions, whether or not changes have been made, the student must resubmit the application and attachments within the deadlines set out in the Call for Applications.


    1. I am an international student who does not reside in Italy: what do I need to do for the ISEE?

    If you are not a resident in Italy, you must sign up for ISEEUP at an affiliated CAF (tax assistance centre) by 31/12/2025.

    The documentation relating to the ISEEUP calculation does not need to be attached to the application. DiSCo acquires the ISEEUP values independently and exclusively from affiliated CAFs (tax assistance centres) via computerised systems.

    Students who have not signed up for ISEEUP at an affiliated CAF within the above deadlines are excluded from the benefits.


    1. Am I an Italian student residing abroad who is not registered with AIRE?

    If you are Italian, resident abroad and not registered with AIRE, you must sign up for ISEEUP at an affiliated CAF by 31/12/2025.

    The documentation relating to the ISEEUP calculation does not need to be attached to the application. DiSCo acquires the ISEEUP values independently and exclusively from affiliated CAFs (tax assistance centres) via computerised systems.

    Students who have not signed up for ISEEUP at an affiliated CAF within the above deadlines are excluded from the benefits.


    1. Where can I find the list of CAFs affiliated with ISEEUP?

    You can find the list on the official website www.laziodisco.it, in the section dedicated to affiliated CAFs.


    1. I am an international student residing in Italy: what do I need to do for the ISEE?

    You are required to register on the INPS portal or through a CAF (tax assistance centre) for the ISEE, which must be of the university type, no later than 31/12/2025, under penalty of exclusion.

    In the event of multiple subscriptions, DiSCo will only accept the last valid one in chronological order.

    DiSCo acquires ISEE/ISPE values independently by querying the INPS database. Therefore, the application form does not require the entry of the relevant data, nor is it necessary to submit documentation relating to the ISEE calculation.


    1. I am an international student residing in Italy who does not meet the requirements for independent students whose family resides abroad: what should I do about the ISEE?

    You are required to sign the ISEE, which must be of the university type, and to sign the ISEEUP at an affiliated CAF (tax assistance centre) by 31/12/2025, under penalty of exclusion from the benefit.


    1. I am a student residing in Italy: what do I need to do for the ISEE?

    You are required to register on the INPS portal or through a CAF (tax assistance centre) for the ISEE, which must be of the university type, no later than 31/12/2025, under penalty of exclusion.

    In the event of multiple subscriptions, DiSCo will only accept the last valid one in chronological order.

    DiSCo acquires ISEE/ISPE values independently by querying the INPS database. Therefore, the application form does not require the entry of the relevant data, nor is it necessary to submit documentation relating to the ISEE calculation.


    1. Who is considered an independent student?

    To be considered an independent student, both conditions must be met:

    • residence in a place other than that of the family of origin for at least two years prior to the date of application and in accommodation not owned by a member of the family;
    • income from employment or similar sources declared for tax purposes for at least two years, not less than €9,000.00 per annum.

    If these requirements are not met, the student is required to supplement their income with that of their family of origin by 31 December 2025, under penalty of exclusion from the benefit.


    1. What documents do I need to attach to the application?
    • Receipt of the contract, made out to the applicant, registered no later than 31/10/2025, issued by the Revenue Agency;
    • Any acts of succession or extensions registered with the Revenue Agency.

    1. What requirements must the lease agreement meet?
    • It must be registered with the Revenue Agency by 31/10/2025;
    • It must be in the student’s name or with a registered deed of succession;
    • It must refer to properties in the municipality or province where the course is mainly held, as classified in Article 5, point 1.2 of the Call for Applications.
    • Minimum duration: 6 months as per Art. 5 of the Call for Applications (or less only for undergraduates).

    1. What happens if the contract ends before 31 July 2026?

    Extensions and/or new contracts may be submitted:

    • For contracts expiring on or before 31/01/2026, new contracts and/or related extensions must be entered in the reserved area using the ‘Enter change/addition to application data’ function, no later than 12:00 noon on 31/01/2026, as per Art. 6 of the Phase II Call for Applications. No other method of transmission of this documentation will be accepted. Please note that activating the “Enter change/addition” and “unlock” functions cancels the application even if no changes are made. After activating these functions, whether or not changes have been made, students must resubmit their application and attachments by the deadline of 31/01/2026 at 12:00 noon.
    • For contracts expiring after 31/01/2026, the documentation must be sent via ticket in the “Housing contributions” section by 31/07/2026.

    1. I am an international student. How do I submit my residence permit?

    Students from countries outside the European Union must upload a valid residence permit valid until 31/10/2025 in the ‘My Profile’ section. International students from outside the EU who do not yet have a residence permit or are awaiting renewal of an expired permit must initially upload a copy of their passport to the ‘My Profile’ section by 31/10/2025. By 31/07/2026, these students must upload a copy of their valid residence permit in the same section. If the residence permit is issued after the deadline of 31/07/2026, it may be uploaded by 15/01/2027, otherwise the student will be excluded from the benefit.


    1. What kind of receipts do I need to upload to receive the subsidy?

    INSTANT BANK TRANSFER including:

    • Name and surname of the beneficiary of the bank transfer (landlord listed on the contract registration receipt); Name and surname of the student; Reason for payment, month and year of reference; Amount paid for rent, separate from other expenses (condominium fees, utility bills, etc.); Date of payment;
    • TRN o CRO.

    Or

    TAX RECEIPTS OR PRIVATE DOCUMENTS complete with:

    • Date of issue of the receipt;
      • Legible first name, surname, tax code and signature of the lessor;
      • First name, surname of the beneficiary student;
      • Reason for payment, month and year of reference;
      • Amount paid for rent separate from other expenses (condominium fees, utility bills, etc.);
      • Revenue stamp €2.00, different for each receipt.

    In the reserved area dedicated to uploading expense receipts, in addition to video tutorials, there will be a template that can be used to fill in receipts.


    1. How do I contact DiSCo if I have any issues?

    The only official channel is the ticket system available in the reserved area. Select the category ‘Accommodation contributions’.


    1. Where can I find assistance or support?

    Please refer to the reserved area for video tutorials and templates. You may also contact DiSCo through the official support channels.


  • Faq – Regional fee for the right to study

    Who has to pay the fee for the right to study

    The regional tax for the right to study is payable by every student enrolled atuniversities and AFAM institutes with registered offices in the Lazio region.
    The tax is payable for each year of enrollment

    Who is exempt from paying the regional tax

    Students
    * with a handicap of 66% or more;
    * with precautionary enrollment;
    * students enrolled in individual courses are exempt from payment.

    What happens if I don’t pay the regional fee for the right to study

    Academic career freeze – Failure to pay will result in academic career freeze and loss of any financial benefits previously
    Inability to complete studies – You will not be able to take exams, register for subsequent years, or graduate until the debt is paid in full

    Why do I have to pay the regional fee for the right to study even if I do not use benefits and services of DiSCo

    The regional fee for the right to study was created to fund scholarships and other benefits for deserving students with fewer financial resources.
    The payment, therefore, is not related to the use of canteens, residences and scholarships, but has a solidarity value: all students pay it to help guarantee the right to study.

    How to pay the regional tax in Lazio

    The regional fee must be paid in a lump sum at the same time as enrollment following the directionsof your university/college.
    Only if the regional fee for the right to study is not included in the first installment, it must be paid through the pagoPa system.
    Whenmaking the payment, specify the following in the reason for payment:
    T.R. (regional tax) + a.a. of reference + University + your Surname and First Name + the Tax Code with which the payment is to be associated
    The reason for payment entered cannot be changed, so please check the data entered before proceeding with the payment.
    Problems with using the PagoPa system? go to the support page

    How you can pay bills generated by the pagoPa system

    Bills generated by the pagoPa system can be paid online (via home banking, c-bill, etc…) or on the ground (at banks, post offices, tobacconists, etc…)
    For more details on payment methods refer to the pagoPa website [external link]

    I am a foreign resident and cannot pay the regional tax online through the pagoPa system

    Instead of proceeding with PagoPa, go to the ” Print and Pay” button and proceed with the payment through your internet banking.
    Having an Italian tax code, it is not necessary to flag “Italian registry”
    Clicca sul bottone "Stampa e paga" e non sul bottone "Paga ora"

    You generated the bulletin but the payment fails

    After generating the bulletin, go to the ” Print and Pay” button and proceed to payment through one of the physical channels described in the previous faq.
    Clicca sul bottone "Stampa e paga" e non sul bottone "Paga ora"

    Why do I see red and green sticker payments for the same year on PagoPa?

    The red sticker indicates payments that were not completed correctly, while the green sticker indicates successful payments.
    If both stickers are present for the same year and you have the green sticker payment receipt, consider only the latter valid.
    The red-stamped payment can be ignored as it represents a failed payment attempt.
    Note: Unsuccessful payments (red sticker) remain visible in the system and cannot be removed manually.

    I forgot to make some payments and need to regularize my position. Is there a penalty payment?

    For the regional fee referring to previous academic years, there are no penalties or delays for late payment.

    I am a scholarship winner. Do I also have to pay the regional fee for the right to study?

    Yes. DiSCo will automatically refund the regional fee to students who have won or are eligible for scholarships.
    The refund will be credited to you after the balance of the scholarship is paid.

    How to claim a refund of regional tax paid in error or not due?

    The refund of the regional tax not due is requested online by following these steps:
    1 Log in to your Reserved Area.
    2 in the “Requests” section, select “Regional Tax Refund.”
    3 fill out the form, choose the reason and attach the documents required by the system before transmitting the request.

    The Iban on which DiSCo must make the refund, must be entered in the “payment method” field found within the “My Profile” section.

  • FAQ – Degree Awards

    Who can apply for the graduation award?

    Students who

    • earn the degree within the legal duration of the course of study.
    • have been successful winners of scholarships in the academic year preceding the year of obtaining the bachelor’s, master’s or single-cycle degree of the new or newest system.
    What is meant by “legal duration” of the course of study?

    This is the duration stipulated in the official curriculum:

    • 5 or 6 years for single-cycle courses
    • 3 years for a bachelor‘s degree
    • 2 years for master’s degree
    Can students with disabilities of 67% or more also get the award out of course?

    Yes. Students with disabilities are eligible for the award if they graduate within the first year out of school.

    Can I apply for the award if I have shortened my career?

    No. Students who have made career abbreviation (e.g., recognition of CFUs from another course of study) cannot apply for the award.

    How to apply for the degree award?

    The benefit must be applied for, through the form in the Student Restricted Area , within 30 days from the date of graduation. After this deadline, applications will be automatically excluded from the ranking.

    How much is the degree award?

    The award is equal to 50% of the scholarship received in the academic year preceding the year of graduation. The award is granted based on the availability of funds.

    What happens if there are more applications than funds available?

    In case of insufficient funds, a ranking will be formed, with priority according to these criteria:

    1. Highest priority:

    • Students who have never received a degree award before,
    • Sorted by highest graduation grade, and in case of a tie, by lowest ISEE.

    2. Next priority:

    Sorted by highest graduation grade, and in case of a tie, by lowest ISEE.

    Students who have already received a degree award in a previous cycle,

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